Privacy Policy

Privacy Policy

[onesoftdigm] (hereinafter referred to as "onesoftdigm") has established and disclosed the following privacy policy to protect users' personal information and their rights in accordance with the Personal Information Protection Act and other related laws.

 

1. Purpose of Collection and Use of Personal Information

The company collects and uses personal information for the following purposes. The collected personal information will not be used for purposes other than those stated below, and if the purpose of use changes, prior consent will be obtained.

  • Membership Management: Identity verification, membership identification, preventing fraudulent use of services
  • Service Provision: Providing services, content, and personalized services
  • Marketing and Advertising: Providing event and promotional information, offering participation opportunities
  • Customer Support: Handling complaints, responding to inquiries
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2. Personal Information Collected

The company collects the following personal information for service use:

  • Required Items: Name, email, contact number, password
  • Optional Items: Date of birth, gender, address
  • Automatically Collected Information: IP address, cookies, access logs, device information
  •  

 

3. Personal Information Processing and Retention Period

The company processes and retains personal information within the retention and usage period prescribed by law or within the period consented by the user.

  • Member Information: Deleted immediately upon membership withdrawal
  • Service Usage Records: Retained for 1 year, then deleted
  • Retention Period as per Related Laws:
    • Contract or withdrawal-related records: 5 years
    • Payment and goods supply records: 5 years
    • Consumer complaint or dispute resolution records: 3 years
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4. Provision of Personal Information to Third Parties

The company does not provide personal information to external parties in principle. However, there are exceptions as follows:

  • When the user has given prior consent
  • When there is a legal obligation to provide information
  • When necessary for providing services (e.g., delivery services)
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5. Personal Information Destruction Procedure and Method

The company will promptly destroy personal information when the retention period expires, the purpose of processing is achieved, or when the information is no longer needed.

  • Destruction Procedure: Destroyed according to internal policy after the retention period or purpose is fulfilled
  • Destruction Method: Electronic files are deleted in a way that makes recovery impossible; paper documents are shredded or incinerated
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6. Measures to Ensure the Security of Personal Information

The company takes the following measures to protect personal information:

  • Administrative Measures: Minimizing the number of personnel handling personal information and providing training
  • Technical Measures: Restricting access to personal information, encryption, installing security programs
  • Physical Measures: Controlling access to locations where personal information is stored
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7. User Rights and How to Exercise Them

Users can access, correct, delete, or request the suspension of processing their personal information at any time. Requests will be processed without delay.

  • How to request: [Contact information or email address]
  • Processing time: Within 7 days after the request
  •  

 

8. Personal Information Protection Officer

The company has appointed the following personal information protection officer to ensure the company's responsibility in processing personal information and handling users' complaints:

  • Name: []
  • Contact: [], []
  • Address: []
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9. Other

This privacy policy is effective from the enforcement date. If there are any changes due to laws, policies, or internal company guidelines, the changes will be announced through the website notice.

  • Effective Date: [Jun 09, 2025]

OneSoftDigm
Company

History

2024
  • 12
    • Selected for C-Lab Outside (7th Cohort)
  • 05
    • Certified as a Main-Biz (Management Innovation SME)
  • 04
    • Certified as an Inno-Biz (Technology Innovation SME)
  • 04
    • Raised USD 93,015 through Kickstarter (USA)
  • 04
    • Selected for Super Gap Startup 1000+ (Digital Healthcare sector)
  • 02
    • Won the Encouragement Award from the President of the Korea Institute of Startup & Entrepreneurship Development (Next Level Startup Demo Day)
2023
  • 11
    • Obtained IP Management Certification
  • 11
    • Achieved NT$1,796,518 through Zeczec (Taiwan) crowdfunding
  • 01
    • Participated in CES 2023 and selected as a CES Innovation Award Honoree
2021
  • 06
    • Designated as an Advanced Technology Company (Jun 9, 2021 – Jun 8, 2023)
  • 05
    • Selected for National Champion of Innovative Companies 1000
2020
  • 12
    • Achieved GS Level 1 Certification for Fitrus T
  • 11
    • Obtained Advanced Technology & Product Certification (Medical Device – Mobile Healthcare Device)
  • 10
    • Selected for NH Digital Challenger+ (4th Cohort)
  • 08
    • Selected as a DCAMP Member
  • 07
    • Selected for Shinhan Future’s Lab 6-2
  • 04
    • Selected for KOTRA Startup Global Jump 300 (2020)
  • 01
    • Participated in CES 2020, Las Vegas, USA
2019
  • 12
    • Received the Startup Innovation Award from Gyeongsangbuk-do
  • 11
    • Certified for Intellectual Property (IP) Management by the Korean Intellectual Property Office
  • 10
    • Secured seed investment (USD 300,000) from Upward (USA) and selected for a 6-month Senior Healthcare Pilot Test
  • 09
    • Selected for Brand K by the Ministry of SMEs and Startups
  • 09
    • Obtained ISO 9001 Certification
  • 07
    • Selected as a Promising SME of Pohang City (2019)
  • 07
    • Selected as Global Top 10 in the Starters Hub Scale Program
  • 05
    • Conducted crowdfunding on Green Funding (Japan) (raised JPY 1.27 million)
  • 05
    • Won Grand Prize at the Computex InnoVEX Pitching Contest (Taiwan) (Prize money: USD 60,000)
  • 05
    • Conducted crowdfunding on Wadiz (achieved 2,155% of target)
  • 04
    • Selected as a Pre–High-Growth Company under the SW High-Growth Club 200 (Ministry of Science and ICT)
  • 04
    • Selected for the Israel Yozma Acceleration Program by Gyeongbuk Technopark
2018
  • 11
    • Established a U.S. subsidiary in New York (The Fitrus Inc.)
  • 11
    • Won the Minister of Science and ICT Award at KIC Silicon Valley K-Pitch
  • 11
    • Awarded Grand Prize at G-Star Investment, hosted by the Gyeongbuk Center for Creative Economy & Innovation
  • 10
    • Participated in GITEX 2018, Dubai, UAE, and won the Best Scale-Up Award at the IR Pitching Competition
  • 10
    • Selected for Plug and Play Health Batch 7
  • 09
    • Received capital investment from Enlight Ventures CG Fund (KRW 280 million)
  • 09
    • Selected for the New York Startup Specialized BI Program by the Korea SMEs and Startups Agency
  • 07
    • Selected as a Promising Export SME by the Daegu-Gyeongbuk Regional SMEs and Startups Administration
  • 04
    • Conducted Kickstarter (USA) crowdfunding campaign (raised USD 57,000)
  • 03
    • Selected as a Global IP Star Company by the Gyeongbuk Intellectual Property Center
  • 02
    • Established a U.S. subsidiary (OSD (USA) Inc.)
  • 01
    • Launched an Indiegogo crowdfunding campaign (raised USD 25,000)
2017
  • 12
    • Selected for K-Global 300 by the Ministry of Science and ICT
  • 11
    • Conducted crowdfunding on Makuake (Japan) (raised approx. ¥40,000)
  • 11
    • Received an Outstanding Venture Company Award from the Daegu-Gyeongbuk Regional SMEs and Startups Administration
  • 10
    • Established a European joint venture in Eindhoven, Netherlands (Onesoftdigm B.V.)
  • 09
    • Selected for G-Star Dreamer, 7th Cohort by the Gyeongbuk Center for Creative Economy & Innovation
  • 08
    • Selected as a Global Star Venture (GSV) by the Pohang Center for Creative Economy & Innovation
  • 08
    • Received capital investment from POSTECH Holdings and SPNG (capital increase)
  • 07
    • Won HighTechXL Impact Summit (sponsored by Philips, Netherlands) and selected for the HighTechXL Accelerator Program (MedTech track)
  • 07
    • Designated as a Smart Factory by the Pohang Center for Creative Economy & Innovation
  • 05
    • Launched One Smart Diet through Makers with Kakao
  • 04
    • Selected for “HIT 500” by the Korea SMEs and Startups Agency
  • 04
    • Won Runner-up at the Nationwide Visiting Investment IR Competition (Daegu) hosted by the Ministry of SMEs and Startups
  • 04
    • Certified as a Venture Company
  • 02
    • Participated in MWC 2017, Barcelona, Spain
  • 01
    • Participated in CES 2017, Las Vegas, USA
2016
  • 07
    • Trademark registered for the portable body composition analyzer Smartdiet
  • 05
    • Certified OneSoft Lab as a corporate-affiliated research institute
2015
  • 12
    • Signed an MOU with POSTECH Smart Healthcare Research Center
  • 09
    • Launched One Smart Diet product (supplied as commemorative gifts to POSTECH and Wonik QnC)
  • 04
    • Selected as a First Penguin Startup by the Korea Credit Guarantee Fund
  • 02
    • Founded OneSoftdigm (incubated at POSTECH APGC Lab)